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Microsoft Dynamics 365 Field Service – Field Agent capabilities on Mobile App

Hi Everyone,

Today i am going to share what are the capabilities of the Mobile App user on Microsoft Dynamics 365 Field Service.

Mobile App Field Agents Capabilities:

Field Agents can use the mobile app to review Work Orders  bookings and get all info needed to complete the jobs.

Below image i have just shown the example of the Mobile App.

1)Review Work Order bookings
2)Open attached Work Order
3)View Work Order location on map
4)Update Work Order Status
5)Check Work Order details
6)service tasks, products, services etc..
7)Add Notes, Voice capture, pictures, signatures and so forth..
8)Also Create a follow ups.

I hope this helps.
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