Microsoft Dynamics 365 Schedule Board

Hi Everyone,

I am going to discuss what is included in the Field Services Schedule Board

Let’s gets started.

Schedule Board:

Drag and drop interface for scheduling and rescheduling.

Filter by Resource Type, Services etc..

Scheduler settings allow configuration of dispatcher time zone, grouping etc.

Booking Requirements:

Unscheduled items are displayed at the bottom of the schedule board in booking requirements.

Will display all unscheduled requirements for any entity that has been enabled for the universal scheduling.

Predefined view for unscheduled work orders is included as part of the Field Service Solution

Additional requirement views can be defined to provide a more customized scheduling environment.

Integrated Map:

Helps  determine best resource for job based on proximity.

Each resource is color coded for easy identification.

Routes are created and updated as resources are assigned jobs.