WORK ORDER -RELATIONSHIPS
Work Order Types – Categorize Work
Order(Install, Repairs, Preventative Maintenance)
Priority – Rates the importance of the Work Order. Can be configured and increased or Decreased as needed Reflected on Schedule Board.
Service Territory – Organize Work Orders and Resources by geographical Area.
Incident- Common Issues that a customer could report.
Products- Items that may be needed for the issue.
Services-Determines the services required to complete the work Order
Service Tasks:- Check list or Step by Step instructions.
Characteristics- Skills, Knowledge, or Certification Required.