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UK365GUY

Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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UK365GUY

Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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UK365GUY

Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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{How to } – { what is the impact of Delegated Email Approver security role in Dynamics 365 Customer Engagement }

uk365guy

Hello Everyone,

 
Today i am going to show when, how and why we need to give “Delegated Email Approver” security role to the system administrator to approve email for active mailbox.
 
Suppose you have a requirement to enable Dynamics 365 App for Outlook to the Dynamics 365 user, for that you need to approve the email for that user..
 
As a system administrator you login into Dynamics 365 Customer Engagement  and Advanced Settings  
 
> Administration > Email Configuration 
 
 
 
> Click on the Mailbox 
 
 
Then you can see active mailboxes, select the mailbox you want to approve as you can see below screenshot and highlighted, click on the “Approve Email” 
 

 

 

Then you will get the below error message saying only “Global Administrator or Exchange Administrator” roles can approve the email.

 
 
 
 
 

Solution: As system administrator can’t approve email because of unassigned the ” Delegated Email Approver” security role.

 
This role is only assign by either Global Administrator or Exchange Administrators only, system administrator can’t assign  Delegated Email Approver” security role by himself or herself.
 
 
 
So Global Admin should assign the  Delegated Email Approver” security role to the system admin to perform the ” Approve email” on Dynamics 365 to continue with the configuration of Dynamics 365 App for Outlook.
 
 
 
I hope this helps.
 
Malla Reddy {aka @UK365GUY }

 

 
 
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{How to} Scheduling recommendations in the Outlook add-in for Dynamics 365 Field Service Resource Scheduling

uk365guy

Hello Everyone,

Today I am going to show how to schedule the recommeded resource from Outlook.

Let’s get’s started.

Resource schedular normally have daunting time when they need to schedule a resource for
emergency work order.

So an assistant recommends workers and time for the job, saving dispatchers time needed to validatted matched resources.

1. Frontline managers and dispatchers can get recommendations to choose technicians or frontline workers to schedule work orders based on attributes like availability, skills, or expertise.

2. The scheduling assistant based on the resource scheduling solution is now available in the Outlook add-in.

3. Which is part of Field Service Integartions for Microsoft 365 applications. The feature helps dispatchers schedule, reschedule, or move a booking for a work order. Scheduling suggestions are based on resource availability, skills, customer promised time windows, customer location proximity and business unit.

That’s it for today.

I hope this helps
Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

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{How to} Set up Dynamics 365 Field Service for Outlook add-in with Microsoft 365

uk365guy

Hello Everyone,

Today I am going to show how to integrate and configure the Dynamics 365 Field Service for Outlook.

Let’s get’s started.

You will need Microsoft 365 global administrator role to configure Field Service add-in for your organisation.

1. Login to Microsoft 365 admin center as a global admin or exchange admin.

2. Select the settings > Integrated apps, and then select Get apps.

3. Choose for entire organisation or selected users or group, and deployment method – fixed default, available, optional.

4. Save and the deployment will be successful.

It may take upto 12 hrs to appear the add -in,

Relaunch the Microsoft 365 app to see the add -in on the admin center.

That’s it for today.

I hope this helps.
Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

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{Power Platform & Dynamics 365 Dataverse Storage Capacity Allocation – Overage Enforcement}

uk365guy

Hello Everyone,

Today i am going to show how the storage capacity allocated in Dataverse.
So let’s gets started.
Brief discription about the dataverse storage capacity:
All tables of dataverse, including system tables are included in the storage capacity reports.

 

1) Storage Capacity Usage:
    – File & Database : Tables store in File and Database storage are Attachment, AnnotationBase, Any custom tables or OOTB tables with datatypes file or image(full size).
– Any table that is used by one or more installed Insights applications & end in analytics.
– WebresourceBase
– RibbonClientMetadataBase
2) Log: The following tables are used – AuditBase, PlugintraceBase.
3) Database Only: All other tables are counted for your database including the dataverse search index.
Storage Capacity by source:
  – Org(tenant) default: The default capacity given at the time of sign up.
  – User Licenses: Additional capacity added for every user licenses purchased.
  – Additional Storage: Any Additional storage you bought.
  – Total: Total Storage available.
  – View Self Service Sources: See view self-service license amounts & storage capacity.
Top Storage usage by environment: The environment that consume the most capacity.
Add-ons: Your organisation’s add-ons details: See view capacity add ons in power platform admin center.
Note: The actual files such as PDF(or any other file attachment type) are stored in the file storage. However, certain attributes needed to access the files are stored in the database as well.
Example: Database Overage enforcement 
Scenario 1:
Type             Entitled              Consumed
Database        100GB                110GB
Log                   10GB                   5GB
File                 400GB                200GB
This above tenant is 10GB Over in database, despite having 200GB excess file storage, the tenant considered to be in deficit, so either needs to free up storage or buy additional capacity.
Example:  Log storage is over capacity, Overage enforcement.
Scenario 2:
Type                Entitled                  Consumed
Database           100GB                    95GB
Log                    10GB                      20GB
File                   400GB                    200GB
This above tenant is 10GB over in Log usage, Should free up storage or purchase more capacity.
Example: File storage in over capacity, Overage enforcement
Scenario 3:
Type                Entitled                    Consumed
Database           100GB                        20GB
Log                     10GB                        5GB
File                    200GB                       290GB
The above tenant is 90GB over in file usage, despite having 85GB available (80GB database + 5GB log) in storage capacity, the tenant is considered to be in deficit, this tenant should free up storage or purchase more capacity.
Example: Storage capacity scenario – “No Overage”
Scenario 4:   Log storage is over capacity
Type                    Entitled                         Consumed
Database                100GB                            80GB
Log                          10GB                            20GB
File                        400GB                           200GB
This above tenant is 10GB over in log usage, but has 20GB available in database capacity. Therefore,  the tenant isn’t in deficit.
Note: That file storage excess entitlement, can not be used to compensate deficit in log or database storage.
Hope this helps.
Aka UK365GUY
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