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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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{Do you know} Configure list view in the new mobile experience in Dynamics 365 Field Service

Hello Everyone,

Today I am going to share my thoughts configure list view in the new mobile experience in Dynamics 365 Field Service.

Let’s get’s started.

In the new Field Service Mobile experience, you can configure list views to display relevant columns for tables such as assets, work orders, or customer accouns . Here are the details.

1. Choose Columns: Makers can select up to five columns per table to display in the mobile list view.

2. Icon Removal: The icon in the list view is removed, saving valuable mobile screen space.

3. Performance Improvements: The new list view offers smoother scrolling and better performance with in-built lazy load.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365blogpostsin365days

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{Do you know} Upcoming feature Improve reliability of insights with advanced bot protection

Hello Everyone,

Today I am going to share my thoughts on the upcoming new feature improving reliability of insights with advanced bot protection.

Let’s get’s started.

By Implementing advanced bot protection, you can improve the quality of your insights.

The data you collect will be more accurate, representing genuine human interactions.

The reliability extends to your decision-making processes, allowing you to make informed choices based on trustworthy information.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365blogpostsin365days

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{How to} Improve engagement by editing emails in live journeys in Dynamics 365 Customer Insights – Journeys

Hello Everyone,

Today I am going to share my thoughts on the preview feature: improve engagement by editing emails in live Journeys on Dynamics 365 Customer Insights.

Let’s get’s started.

To improve engagement by editing emails in live journeys, follow these steps in Dynamics 365 Csutomer Insights – Journeys:

1. In your journeys, select the email tile, then go to properties and choose the email title.

2. Click the edit button in the email editor, then select continue.

3. Make the desired changes to the email components that can be edited in a live journey.

4. Select finish editing to apply the changes.

This feature allows you to easily modify email content and design without disrupting the customer experience.

You can adapt to changing customer needs and preferences while optimizing engagement and conversion rates.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365blogpostsin365days

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{Do you know} Manage crew membership on daily basis on Dynamics 365 Field Service.

Hello Everyone,

Today I am going share my thoughts on managing crew membership on daily basis on Dynamics 365 Field Service.

Let’s get’s started.

In Dynamics 365 Field Service, you can efficiently manage crew membership on a daily basis. Here’s how:

1. Create a Crew:

A crew is a bookable resource that acts as a container for child resources (member of the crew).

Open the Resources area, select ” Resources,” and create a new resource with the type “Crew”

Provide a name, time zone and crew strategy (e.g., Crew Leader Management, Crew Member Self-Management, or Cascade and Accept Cascade Completely).

Set start and end locations for the crew.

Save the crew configuration.

2. Add/Remove Members:

You can quickly make membership changes for crew resources by adjusting the crew allocation.

Swap a resource from one crew to another, add an unassigned resources to a crew, or remove a resource from a crew.

These changes apply for a single day in the crew’s time zone, and future bookings reflect the updated membership.

3. Morning Shuffle Control:

To manage crew membership for a specific day, use the morning shuffle control.

Add or remove resources from a crew or swap resources between crews to efficiently fill any gaps.

Existing bookings are adjusted to reflect the changes.

Remember, crew strategies allow you to tailor how crews manage their work based on your specific needs.

Whether it’s crew leader management or self-management, Dynamics 365 Field Service provides flexibility to streamline crew scheduling and collaboration.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365blogpostsin365days

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{How to} Integrate financial and inventory management from Dynamics 365 Field Service

Hello Everyone,

Today I am going to share my thoughts on integrating the financial and inventory management from Dynamics 365 Field Service.

Let’s get’s started.

Integrating financial and inventory management can significantly enhance operational efficiency. Here are some ways to achieve this:

1. Dynamics 365 Integration:

Dynamics 365 Field Service can seamlessly integrate with Dynamics 365 Finance and Dynamics 365 Supply Chain Management. By enabling this integration, you connect work order related financial and inventory data without additional effort or complexity.

Real-time pricing and costing information from work orders can be synced into finance and operations apps, ensuring accurate financial tracking.

2. Benefits of Integration:

Optimized Inventory: Integration allows you to plan effectively and meet product availabilty and ROI goals.

Visibility: Supply chain partners gain visibility into inventory levels.

Accurate Financial Reporting: Integration ensures that Inventory data is accurately reflected in financial reports.

Remember, integrating these systems streamlines processes, reduces manual reconciliation efforts, and enhances overall business performance.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365blogpostsin365days

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