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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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POWER BI INTEGRATION WITH MICROSOFT DYNAMICS 365

Hi Guys,

Today i am going to show and explain you how to integrate Dynamics 365 with Power BI Out of box..

First of all you need to enable the integration so go to Dynamics 365 > Settings > Administration > System Settings >Select  Reporting Tab

That’s all we need to configure in the Dynamics 365..

We are going to connect to one of the Content Packs made for Dynamics 365 inside Power BI, so we need the OData feed from D365. Go to Settings-> Customizations ->Developer Resources:

From the above image copy the url..upto the .com…

Login to the Power BI and Login with the same account as you logged into Dynamics 365.

Open up the side bar menu and go to the Get Data

Under the Content Pack Library:

Select Services:

Then you will be prompted with the below page and search for Dynamics 365 .. and select the Customer Service Analytics for Dynamics 365..

You will be prompted with the following page and click on the get in now button..

Again new pop up will come up and place the url copied from the developer resource of Dynamics 365

https://yourcompany.api.crm11.dynamics.com


Click on Next button then you will be prompted with the below pop up ..
In the pop up , Select Authenticated Method =  ” oAuth2 ” and the click Sign in.



Then you will get sign in page and select the login credentials that you have used for the Dynamics 365 and Power BI

Click on the credentials then …

After few minutes you will be prompted with beautiful dashboard..

Yahoo!.. we have powerful and very useful dashboard is ready to view..

Then head back to Dynamics 365 > Services > Dashboard.. then Click on the “NEW” dropdown..
you will be prompted with “Power BI Dashboard” select it..

After clicking on the Power BI Dashboard ..

Then check the box for enable for mobile and click on save button..

Here you go .. you can see “Customer Service Analytics for Dynamics 365 Dashboard.. at the moment on the current dashboard 10 underlying reports and if you want to go back to Power BI, you can click on the top right side button ” OPEN IN POWER BI”.. then you will in POWER BI again..

This is very cool….

 if you want to share this dashboard with other colleagues in your organization you’ll have to share the dashboard in PowerBI. Then the users can import it to their personal dashboard inside D365, so security is pretty much handled by PowerBI. The content packs made by Microsoft gives you a great starting point for reports, I recommend  every one of them

As always, if you need any help,

Please contact us @ www.gmritsolutions.co.uk
Email: Admin@gmritsolutions.co.uk

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MICROSOFT PORTAL INVITE MULTIPLE CONTACTS

Hi Folks..

Today i am going to show you and explain how to invite multiple contacts in a single invitation..

Let’s get started..

In the Microsoft Dynamics 365

Go to Settings > Portal > Invitations

Click on the new button then new page will be prompted..

Then from the above image, you can see name = “Test Portal Invitation”, Type=”Group”, and save the record and then in the sub grid “Invited Contacts” select two contacts from the search icon inside the sub grid.

Then scroll the page and you can see in the “Activities” area click on the activities tab and you can see two emails with the invitation code inside, these email can be manually or automatically sent to the contacts.

Once the contact receives the email and access the code via the portal url
Portal URL example:  https://yourcompany.microsoftcrmportals.com

Invitation code looks like below:

You have been invited to our portal. To redeem your invitation, please click the link below.

https://yourcompany.microsoftcrmportals.com/Register?ReturnUrl=%2f&invitation=zzFn2uUYDEcco-wPPN30UrbyKRImBlHDC1hveXD3O7ooLydqmOGJQm6eZ6H9s-Pvb1pcgVnxa7zYHlzfJ3SYgtoiGwl7KxmRiRtj0N1NFRlnvvFsf84MpIi8WY4wa3vnA0Fmv4wNDF6PfloYoquoc0JMfVvL9qKosfq20k8EsGY-

Regards,
Portal Team

Once you login into the portal as below image:

So i hope this scenario helps when you want to send multiple invitations within the organisation..

Happy CRMing.

We are Microsoft, Click Dimensions, and Scribe Partner, if you have any Development, Support, Training , Integrations or Small Piece of work.
Please contact us :
www.gmritsolutions.co.uk
admin@gmritsolutions.co.uk

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MICROSOFT CUSTOMER ENGAGEMENT WITH MICROSOFT DYNAMICS 365

Free bee from Microsoft,

Anyone interested to learn dynamics 365
Managing Customer Engagement with Microsoft Dynamics 365 is publicly available and being offered free of charge on Open EdX.

 This MOOC is appropriate for first-time Dynamics 365 users, young professionals, and students to highlight how to use Dynamics 365 customer engagement applications.
Registered users build customer engagement skills through videos, scenarios, customer success stories, and hands-on course activities.

Here is the link for free learning:

https://openedx.microsoft.com/

I hope this helps new learners and those of you want to enhance skills this is for you 😊

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DYNAMICS 365 ADMIN CENTER USAGE REPORT AND SECURITY & COMPLIANCE INFORMATION

Hi Folks,

Often clients have a requirements to see Dynamics 365 Usage Report.

In order to get this report, user should have a Global Administrator or System Administrator Rights.

After clicking on the Admin icon, you are presented with below image, then select the Report button on the right hand side and then click on the Usage…


Office 365  : Security & Compliance

Alerts:
Manage alerts
View security alerts

Permissions:
Assign permissions to people in your organisation, then we can perform the activity
in the security & compliance center.
you will need to use the exchange admin center and share point to set permissions for others.

Also if you want to use classifications for sensitive information types
Classifications:
Labels
Label policies
Sensitive information types: to use in security and compliance policies, include a large
collection of types we provide, spanning regions around the globe, also custom types

You can set Data loss prevention:
Policy..


Data governance:
Dashboard
Import
Archive
Retention
Supervision

Threat Management:
Review
Policy

Search & Investigation:
Content search
Audit log search:
Need to find out if a user deleted a document or if an admin reset someone’s password?
Search the Office 365 audit log to find out what the users and admins in your organization have been doing. You’ll be able to find activity related to email, groups, documents, permissions, directory services, and much more.

eDiscovery:
After creating an eDiscovery case and choosing who has access to it, use the case to search for email, documents, Skype for Business conversations, Teams data, and other content in your organization. You can then preserve the
content and export the search results for further analysis.

Reports:
Dashboard:
you can view report for recent download, Malware, Top Senders And Recipients, Spoof Mail, Spam Detections,
Sent and received email, Supervision reports..

Manage schedules:
Report for download:

Service assurance:
Dashboard
Compliance reports
Trust documents
Audit controls
Settings

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IMPORT ERROR ON DYNAMICS 365

MICROSOFT DYNAMICS 365 IMPORT ERROR WHILE TRYING TO IMPORT DATA FROM THE DYNAMICS 365 TEMPLATE

Scenario:- If you exported the Dynamics 365 data on to the Dynamics 365 Template for bulk updates and reuse the same template for import into Dynamics 365..

Solution for this error:
“You cannot import data to this record because the record was updated in Microsoft Dynamics 365 after it was exported”


whenever you try to export the data on to the Template for update of data and reimport back the same template then you need to very cautious about the changes you or any Dynamics 365 users on the Live environment.

Either you need to hold the users from editing or updating the existing records while you are making changes and reimport.

Or

You need to reimport the updated template data before any update have been made on the live environment. so that you will not be in this situation.

Otherwise you will see the above error…..

I hope this helps folks.

If you need any assistance on Dynamics 365 projects, new to dynamics 365 products, need support

Please visit our website : www.gmritsolutions.co.uk
Email us:- admin@gmritsolutions.co.uk
contactus: 00447809572230.

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