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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

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{Modern Driven App} How to enable Advanced Mobile offline settings

Hello Everyone,

Today I am going to show how to enable advanced mobile offline settings for model driven apps.

Let’s get’s started.

Advanced Mobile offline settings for model driven apps?

When there is a mismatch of data between client and server, conflict errors occurs. By default, changes that are made by a user in offline mode are automatically synced to the server when the user is back online.

When enabled, the server wins over the client and the conflict errors must be resolved manually.

Login into PPAC(www.admin.powerplatform.microsoft.com)

Select the environment and click on the settings:

Features:

Advanced mobile offline settings for model driven apps – ON

Save the changes.

When there is a mismatch of data between client and server, conflict errors occurs. By default, changes that are made by a user in offline mode are automatically synced to the server when the user is back online.

When enabled, the server wins over the client and the conflict errors must be resolved manually.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365blogpostsin365days

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{Model Driven App} How to enable AI form fill assistance on main form

Hello Everyone,

Today I am going to show how to enable AI form fill assistance.

Let’s get’s started.

Now with the help of Copilot assistance users can get suggestions about the form fields on the main forms.

With this feature users can quickly fill the form with appropriate data. This auto suggestions based on the users usage of the app, what information is already available in the form, and their frequently used data.

Note: These suggestions are optional, users can ignore and fill in the data that is appropriate.

How to turn this auto form fill using AI ?

1. Login into PPAC(www.admin.powerplatform.microsoft.com)

2. Go to the environment you want to enable this settings.

3. Then click on Settings

4. Features

AI form fill assistance: 3 options

a. All users immediately

b.Users as the feature becomes available(default)

c. No One.

Choose your business needs and click save your changes.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

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{Customer Insights} How to protect customer data by controlling who can see it

Hello Everyone,

Today I am going to share my thoughts on how to protect customer data by controlling who can see it.

Let’s get’s started.

Customers face the difficulties in maintaining data privacy while still empowering their employees with the insights they need to serve those customers better.

With Customer Insights you can now do both confidently. You can protect customer’s personal data by restricting access and visibilty of certain data fields in the customer profiles, while still ensuring that data can be used for generating insights needed across sales, marketing.

It enables everyone in your organisation to safely use the most important insights, while ensuring that your customers can trust you with data you can then use to better personalize their experience.

1. Restrict visibilty of customer profile fields for Dataverse roles.

2. Customer Insights follows the field level restrictions setup in Dataverse, so you don’t have to manage these for every Dynamics 365 app separately.

3. Marketing contributors can continue to build segements in Customer Insights based on the restricted fields without seeing the data of the field, such as the email address, in Dataverse and in Customer Insights.

4. Users can continue to use the fields to generate segments, measures and other insights or create personalized journeys and contents. However they will not see any data in those fields.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365blogpostsin365days

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{Customer Insights} Use Microsoft Onelake as a data source

Hello Everyone,

Today I am going to share my thoughts on preview feature using Microsoft Onelake as a data source.

Let’s get’s started.

In Dynamics 365 Customer Insights, you can leverage Microsoft OneLake as a powerful data source. Let’s dive into the details:

1. Business Value of OneLake:

Customer Insights helps generate insights from all your customer data stored in your data lake.

Whether your data lake is built using Azure Delta Lake or the new OneLake, Customer Insights seamlessly integrates with it.

By coming Customer Insights with Microsoft Fabric, you can:

Focus on generating the insights you need.

Cuts costs and reduce effort and time needed to move, integrate and transform customer data from any source.

Increase agility in decision making by accessing up to date insights across various Dynamics 365 applications, data warehousing, data sharing and advanced analytics/machine learning scenarios directly through Fabric.

All this without the need for extensive data movement or ETL.

2. Using OneLake with Customer Insights:

If you’re already using Customer Insights as your customer data platform:

Attach your data in OneLake to Customer Insights.

Explore and select data stored in OneLake to be included in Customer Insights workflows.

Benefits from the OneLake Delta format, which eliminates the need for separate data formatting in full or upserts folders.

Customer Insights seamlessly harness Delta Lake capabilities for OneLake interactions ensuring efficient data processing and integration

Remember, OneLake empowers you to build a robust customer data platform, enhance agility in decision-making and extract valuable insights-all while minimizing data movements efforts.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

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{Customer Insights} Role based access control data access governance

Hi Everyone,

Today I am going to share my thoughts on preview feature on Dynamics 365 Customer Insights.

Let’s get’s started.

In Dynamics 365 Customer Insights, you can govern data access using role-based access control (RBAC).
Let me break it down for you:

1. What is Role based access control(RBAC)?

RBAC allows adminstrators to regulate access to customer profiles, segments and measures based on business units.

These controls are applied to the data in Microsoft Dataverse (formerly known as Common Data Service).

The integrity of these controls propagates automatically to all other Dynamics 365 and Power Platform applications.

2. Business Value:

Implementing data access controls is crucial, especially involving multigeo and multi brand contexts.

RBAC enables admins to:

Define access rules based on business units.

Manage the global data estate of an organization.

Configure business units within the Power Platform admin center.

Assign ownership based on identifiers like associated brand or geographic location.

Control accesss to segments and measures across global and business unit contexts.

This functionality not only saves time during implementation but also enhances security and control over data.

3. Features Details:

Data access defintions are established in Dataverse and extend to other applications built on top of it(such as Dynamics 365 apps).

Different permissions and access rights apply based on user roles:

Administrators:

Own and manage the global data estate.

Configure business units.

Define data mappings.

Access segments and measures globally and within business units.

Business users:

Access records within their business units.

Cannot access or share data from other business units.

Control Dynamics 365 Customer Insights segements and measures within their unit.

Can activate segments for use in other Dynamics 365 and Power Platform applications.

Remember, this RBAC functionality ensures that data is available only to the intended users, enhancing both security and data management efficiency.

That’s it for today.

I hope this helps.

Malla Reddy Gurram
#365BlogPostsin365Days

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