Menu Close

Blog

Slide 1
UK365GUY

Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

Subscribe
Slide 2
UK365GUY

Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

Subscribe
Slide 3
UK365GUY

Microsoft Business Applications Blogposts, YouTube Videos and Podcasts

Helping Businesses with Technology

Subscribe
previous arrow
next arrow

Resource Scheduling Optimization Multi-day scheduling in Dynamics 365 Field Service

uk365guy

Hello Everyone,

Today I am going to show the Multi-day scheduling using Resource Scheduling Optimization Dynamics 365 Field Service.

Let’s get’s started.

This new feature enables scheduling efficiencies and accuracies by optimizing job requirements that span multiple days automatically.

A 40 hour work order across an entire work week where the same field technician is expected to perform more detailed work at the same location each day.

So a service requirement can be scheduled across multiple days and weeks.

Dispatchers can schedule multi-day work manually or by using the schedule assistant.

The resource scheduling optimization add-in for Dynamics 365 Field Service now supports multi-day requirements optimization too.

The system assigns requirements that span multiple days to a resource based on the breakdown of the underlying requirements details.

That’s it for today.

I hope this helps.

Malla Reddy Gurram
#365BlogPostsin365Days

Share this:

How to resolve unsupported the version of Visual Studio 2019 unable to open

uk365guy

Hello Everyone,

Today i am going to show how to resolve this error message Unsupported version of visual studio unable to open.

Let’s get’s started.

When you try to open the Dynamics 365 Plugin code from Visual Studio 2019 you may run into below error message.

Try to install the extensions of the Power Platform tools and other .Net Frameworks THEN this error will be resolved.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

Share this:

Retire the legacy schedule board in Dynamics 365 Field Service

uk365guy

Hello Everyone,

Today I am going to show the new feature which is retire in Dynamics 365 Field Service.

Let’s get’s started.

The new schedule board is faster and delivers significant usability improvements.

It’s the foundation for new capabilities for multiday scheduling and intelligent interactions.

Note: The settings that enables the use of the legacy schedule board is retired, and all users move to the new schedule board experience by default.

The new schedule board is faster, with the significant usability and accessibility improvements, and also
lays the foundation for new capabilities for multiday scheduling and intelligent interactions.

The legacy schedule board control is still included in the URS(Universal Resource Sechudling Solution.

Note: This feature gets enabled automatically for all schedule board users with no action required.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

Share this:

How to Create lookup entries for work order fields on Dynamics 365 Foeld service Outlook Add-in

uk365guy

Hello Everyone,

Today i am going to share new feature which to create lookup entries for work order on Dynamics 365 Field Service Outlook Add-in.

Let’s see this in action.

Creating new entries is necessary when frontline workers dont have enough data in their Field Service system of record.

The ability to create new entries allows frontline managers to easily and quickly add customer information within Teams or Outlook directly and save time.

Quickly create new entries for fields on the work order form in the Dynamics 365 Field Service Outlook add-in and Dynamics 365 Field Service Teams app.

An additional screen where they can fill in the details shows when users create these records.

To test this feature check for your geographical areas:

Germany
Norway
Singapore
South Africa
Switzerland
United Arab Emirates
United States
Europe
Asia Pacific
United Kingdom
Australia
Canada
India
Japan
France
Korea

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

Share this:

Get Microsoft Dynamics 365 Field Service scheduling recommendations in the Outlook add-in

uk365guy

Hello Everyone,

Today I am going to share new feature which allows Dynamics 365 Field Service Scheduling recommendations in the Microsoft 365 Outlook Add-in.

Let’s get’s started.

So Finding and scheduling the right frontline worker can be a lengthy mutli-step process.

An assistant recommends wokers and time slots for the job, saving dispatchers time needed to validated matched resources.

Frontline managers and dispatchers can get recommendations to choose technicians or frontline workers to schedule work orders based on attributes like availability, skills or expertise.

The scheduling assistant based on the resource scheduling solution is now available in the Outlook add in, which is part of the Field Service integrations for Microsoft 365 applications, The feature helps dispatchers schedule, reschedule, on resource availability, skills customer promised time windows, customer location promixity and business unit.

You can download the Dynamics 365 Field Service for Outlook from here

Click on Get it now and then open the Dynamics 365 Field Service for Outlook add-in.

Sign in to the app and change the environment you would like to connect with.

You can add the Field Service to favorites.

Select the View > View Settings

Select Mail > Customize Actions

Under Message Surface > Select Field Service (Preview)

Select Save and Close settings.

Note: Field Service icon will be displayed in all your emails.

Regarding the scheduling suggestions or recommendations you can see the assistant recommends like below screen shot.

Note: To access this feature you need to be in the region Microsoft released into Microsoft Azure geographic area.

That’s it for today.

I hope this helps
Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days

Share this: