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Dynamics 365 Customer Engagement V9 July Version deprecated release
Dynamics 365 Customer Engagement V9 July Version 2017 deprecated release
Details on Microsoft Official documentation site:
- Dynamics 365 for Outlook (Outlook client) is deprecated
- Service scheduling in Dynamics 365 for Customer Service is deprecated
- Dialogs are deprecated
- Usage of Parature knowledgebase as the Dynamics 365 knowledge management solution is deprecated
- Project Service Finder app is deprecated
- Contracts, Contract Line Items, and Contract Templates entities are deprecated
- Standard SLAs in Dynamics 365 for Customer Service are deprecated
- Relationship Roles are deprecated
- Mail Merge is deprecated
- Announcements are deprecated
- Ready-to-use business processes available through Add Ready to Use Business Processes setting are deprecated
- Some client APIs are deprecated – Details of APIs deprecated with their replacements.
- EntityMetadata.IsInteractionCentricEnabled property is deprecated
- Silverlight (XAP) web resource is deprecated
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