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MB2-715 CUSTOMER ENGAGEMENT ONLINE DEPLOYMENT CERTIFICATION STUDY MATERIAL

MB2-715 Customer Engagement Online Deployment Certification Study Material.

Instance Management

Use the Office 365 admin center to manage your Dynamics 365 (online) subscription
https://technet.microsoft.com/en-us/library/dn973004.aspx

Manage Microsoft Dynamics 365 (online) instances
https://technet.microsoft.com/en-us/library/dn659834.aspx

Manage Dynamics 365 (online) Sandbox instances
https://technet.microsoft.com/en-us/library/dn659833.aspx

Manage Microsoft Dynamics 365 (online) updates
https://technet.microsoft.com/en-us/library/dn308237.aspx

Multiple online instances or tenants
https://technet.microsoft.com/en-us/library/dn722373.aspx

Managing Storage
https://technet.microsoft.com/library/jj191611.aspx

Pricing and Plans
https://www.microsoft.com/en-us/dynamics365/pricing

Outlook
Field Synchronization Dynamics 365 for Outlook
https://www.microsoft.com/en-us/dynamics/crm-customer-center/create-or-modify-synchronization-filters-or-view-synchronizing-fields.aspx

Dynamics 365 for Outlook Requirements
https://technet.microsoft.com/en-us/library/hh699818.aspx

Outlook App Requirements
https://technet.microsoft.com/en-us/library/hh699818.aspx

Customize Dynamics for tablets and phones
https://technet.microsoft.com/en-us/library/dn531159.aspx

Dynamics 365 for Outlook working offline
https://www.microsoft.com/en-us/dynamics/crm-customer-center/work-offline-with-dynamics-365-for-outlook.aspx

Dynamics 365 for Outlook advanced deployments
https://technet.microsoft.com/en-us/library/hh699727.aspx

Dynamics 365 for Outlook Configuration Wizard
https://www.microsoft.com/en-us/dynamics/crm-customer-center/configure-another-organization-to-use-with-dynamics-365-for-outlook.aspx

Entity offline synchronization
https://www.microsoft.com/en-US/Dynamics/crm-customer-center/enable-entities-for-mobile-offline-synchronization.aspx

Product Integration
SharePoint and Dynamics Integration
https://technet.microsoft.com/en-us/library/dn531154.aspx

Microsoft Social Engagement

BusinessApps
https://www.microsoft.com/en-us/dynamics/crm-customer-center/business-apps-in-dynamics-365.aspx

Yammer integration
https://technet.microsoft.com/library/dn850385.aspx

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