Today i am going share some information about the “Work Order” Relationships.
Let’s get’s started.
Work Order Types– Categorize Work Orders(Installs, Repairs, Preventative Maintenance)
Priority – Rates the importance of the Work Order. Can be configured and increased or decreased as needed; reflected on Schedule Board.
Service Territory – Organize Work Orders and resources by geographical area.
Incident – Common issues that a customer could report
Product – Items that may be needed for the issue
Service – Determines the services required to complete the Work Order.
Service Tasks – Check list or step by step instructions
Characteristics: Skills, Knowledge or certification required.
I hope this helps.
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