Hi Everyone,
Today i am going to discuss about the a scenario where the Service Manager can’t access the Schedule Board from Field Service.
Common problem whenever we make any changes to the security roles of the Service Manager’s in the Field Service then don’t forget make sure you select the Field Security Profile for that user in Dynamics 365 and select the roles, as shown in the below image.
Then the Service Manager can access the Schedule Board with all the Work Orders scheduled on the Schedule Board.
I hope this helps:
For Microsoft Dynamics 365 Consultancy/Training/Support/Licensing
Contact us: https://www.gmritsolutions.co.uk
Email: admin@gmritsolutions.co.uk