Hello Everyone,
Today I am going to show strength of the connection types on lead record in Dynamics 365 Sales.
Let’s get’s started.
Normally when we nurture the leads with the interactions with the contacts within their business and there is predefined visibility how is the relationship with the leads.
With the introduction of the Who knows Whom and hierarchy of graph view, you can see how is the strength of the connection types.
Connection Types:
1. Strong
2. Fair
3. Weak.
With the visibility of the strengths of the connections types, the sales team focus on the weak and fair connections to strengthen the interaction with the contacts.
So there will be more chance of the requirement of the customer and convert the Lead to Opportunity.
That’s it for today.
I hope this helps.
Malla Reddy Gurram(@UK365GUY)